Remote & Onsite Support
Remote & Onsite Support –Your Power Duo
Imagine a world where problems vanish before they even have a chance to disrupt your productivity. Picture a seamless experience where remote and onsite support work together harmoniously to safeguard your systems. With our comprehensive approach, proactive monitoring and threat prevention become your trusted allies. You can finally bid farewell to sleepless nights, knowing that even if challenges arise, a dedicated expert will swiftly arrive to restore your systems.
At our company, we believe in providing top-tier support services without breaking the bank. That’s why our managed services encompass a wide range of solutions, including comprehensive remote and onsite computer support. But we don’t stop at computers alone. Our vigilant eyes extend to your servers, network infrastructure, cloud storage, security systems, applications, and other essential software. Rest assured, we are committed to equipping you with everything necessary for your success.
What You Can Expect From Us
Trusted & Experienced
We are a trusted name in the IT industry, with years of experience serving a diverse range of clients. Our team of skilled professionals has the expertise to handle various IT challenges and deliver effective solutions. Rest assured, your IT needs are in capable hands.
Reliable & Fully Insured
We understand the importance of reliable IT services for your business operations. That’s why we prioritize reliability in everything we do. Our team is committed to delivering timely and efficient services to keep your systems running smoothly. Additionally, we are fully insured, providing you with peace of mind knowing that you are protected against any unforeseen circumstances.
No Contracts
We believe in building long-term relationships based on trust and satisfaction, rather than locking our clients into lengthy contracts. With us, you have the flexibility to choose the services you need, without any binding agreements. We are confident that our quality service will keep you coming back, contract-free.
Satisfaction Guaranteed
Your satisfaction is our top priority. We go the extra mile to ensure that our services meet and exceed your expectations. If, for any reason, you are not completely satisfied with our work, we will work diligently to make it right. We value your feedback and strive to continuously improve our services to ensure your satisfaction.
Remote Services
Help Desk Support:
Help Desk Support: Assisting users remotely with technical issues, troubleshooting software and hardware problems, and providing guidance.
System and Server Administration:
Managing and maintaining servers, performing remote system updates, and monitoring server performance.
Cybersecurity Services:
Conducting remote security audits, implementing security measures, monitoring for security threats, and providing remote assistance in case of cybersecurity incidents
Network Monitoring and Management:
Monitoring network performance, identifying and resolving network issues remotely, and managing network infrastructure.
Cloud Services Management:
Assisting with the setup, configuration, and management of cloud-based services such as AWS, Azure, or Google Cloud Platform.
Virtualization Support
Assisting with the setup, configuration, and maintenance of virtualized environments, such as VMware or Hyper-V
Software Installation and Configuration:
Remotely installing and configuring software applications on users’ devices or servers
Remote Data Backup and Recovery:
Implementing and managing remote backup solutions and assisting with data recovery in case of data loss.
Remote Software Development:
Collaborating remotely with development teams to build, test, and deploy software applications.
Onsite Services
Hardware Maintenance and Repair:
Visiting the client’s location to diagnose and repair hardware issues, upgrade hardware components, and perform preventive maintenance.
Cabling and Wiring:
Running network cables, installing data outlets, and organizing cable management for structured cabling systems.
Equipment Deployment and Upgrades:
Assisting with the deployment of new equipment and performing onsite upgrades to existing systems.
Network Infrastructure Setup:
Configuring and setting up network devices, including routers, switches, and wireless access points, at the client’s premises.
IT Consulting and Assessments:
Conducting onsite assessments of existing IT infrastructure, recommending improvements, and providing strategic guidance.
Technology Relocation:
Helping with the relocation of IT infrastructure, including servers, networking equipment, and workstations.
Server and Data Center Setup:
Installing and configuring servers, rack cabinets, and other equipment in data centers or on-premises server rooms.
Physical Security Solutions:
Installing and configuring physical security systems like access control, surveillance cameras, and alarm systems.
Onsite System Integration:
Assisting with the integration of new systems or software with existing infrastructure.
Our Pricing Plans
Remote Support
£10 per 15 minutes
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- Free support for the first 5 minutes
- £10 for every 15 minutes thereafter
- Instant Support
- Ready to help 24x7x365
- Book in a time at your convenience
- Serving the UK
- Business plans available
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Onsite Support
From £40
- £40 for the first hour including travel
- £10 for every 15 minutes thereafter
- Fast Response
- Ready to help 24x7x365
- Book in a time at your convenience
- Serving Hertfordshire
- Business plans available
