Managed IT Services
Comprehensive Offerings by Your Managed IT Service Partner
Our range of services is designed to integrate seamlessly, offering you the choice of a comprehensive outsourcing solution or the perfect complement to your in-house IT team. With us as your managed IT service partner, rest assured that all your requirements will be met efficiently and effectively.
Business Onsite & Remote IT Support
Computer Maintenance, Upgrade and Repair Services
In businesses where there may be 100’s of Desktops/Laptops in use on a daily basis, you will need an engineer that can quickly arrive at your premise and repair the fault as soon as possible. Once you have registered with us, all you need to do is call us about the fault. We will then schedule  for an engineer to arrive at your premise and resolve the issue. Our team has over 10+ years of experience in the electronic repair industry and we are proficient in repairing all the common brands such as Dell, HP, Apple and Lenovo. We do break/fix (part replacement) repairing which is the most efficient way of having a fast repair turnover for businesses. We replace all parts with genuine branded components that are in either new or refurbished condition to ensure a high quality and reliable repair on the device.
Business Services Offered
- Telephone & remote support with a 30 minute response time
- Multiple contact methods (email, engineer mobile, whatsapp, teams, skype)
- On-site support with an 2-6 hour response time (non-critical)
- On-site support with a 1-3 hour response time (critical)
- Automated Network and Data management
- Proactive 24/7 remote monitoring
- Endpoint management
- Inventory Scanning
- Office 365 support (Excel, Word , Access, Outlook)
- PDF help
- Microsoft Teams Direct Routing
- NAS storage solutions (QNAP & Synology)
- Recycling and Hardware Rebate
- Hardware Precurment (Refurbished & New)
- Bitlocker management
Included in our business support
Desktops
> CPU’s, Motherboards, RAM, HDD/SSD replacing
> Graphics card replacement and installation
> Operating system re-installations
> Bios flashing and replacing
> Computer case building and rewiring
> Motherboard or peripheral component replacements
> Optical disc drive repair
> Hard drive data recovery
Laptops
> Battery replacement
> LED/LCD screen replacement
> Laptop lid cover and base replacement
> Laptop interior clean (i.e. liquid damage or excessive dust clogging vents)
> CPU’s, Motherboards, RAM, HDD/SSD replacing
> Operating system re-installations
> CPU/Graphics fan replacement
> Peripheral ports/sockets replacement (i.e. damaged USB or DC power socket)
Tablets
> Touch screen digitizer replacement
> LED/LCD screen replacement
> Battery replacement
> DC Jack/Mini/Micro/HDMI/ port replacements
> Software & firmware upgrades or re-installations
> Tablet base chassis replacement
> Tablet performance clean up
Peripherals
> Printers, Photocopiers & Scanners
> Routers & ethernet switches
> Digital video recorders
> Fax machines
> Projectors
> Standalone screen monitors
Visualize the Possibilities with BOSECOM
Our comprehensive range of services can be seamlessly delivered to cater to your needs. Whether you’re looking for a complete outsourcing solution or seeking to enhance your existing in-house IT capabilities, we have you covered. As your trusted managed IT services provider, we ensure you have access to everything essential for a smooth and efficient IT operation.
IT Support
Via our exclusive direct line, free from automated call handlers, our team of seasoned technical specialists is at your service. We understand the urgency of swiftly resolving those unexpected glitches that could disrupt your operations. Count on us to rapidly address these challenges, ensuring your teams can seamlessly proceed with their daily tasks.
Elevate Teams
Our mission is to empower your teams in harnessing technology to its fullest potential on a daily basis. By differentiating between the practical “how-to” guidance and the pressing IT fixes, you can be assured that your team’s inquiries will be promptly and efficiently addressed, bolstering their confidence and productivity.
Preventative Problem Mitigation
By implementing continuous background monitoring across all your operations, we proactively manage routine updates and system patches on a comprehensive scale for all clients. This proactive approach ensures that you’ll never be left waiting, as potential issues are nipped in the bud before they even arise, constantly protecting you.
Optimise your IT
Whether you’re aiming to enhance your current IT setup or embark on the journey of setting up a new IT network, our seasoned team of IT professionals is equipped to guide you through every step of the process. From initial planning to seamless implementation and comprehensive training, we’re here to ensure your IT endeavors are a resounding success.
Ensuring Your Security
Maintaining a robust IT network is of paramount importance, demanding a multi-faceted strategy to safeguard your business against cyber threats. Our dedicated teams are committed to upholding your security by implementing a comprehensive and layered approach to cyber defense, providing you with the assurance that your business remains shielded from the ever-evolving landscape of cybercrime.
Unlocking Workspace Potential
A significant number of businesses fail to fully leverage the capabilities of Microsoft 365. With our team of certified Microsoft experts by your side, you can transition to a “modern workplace” paradigm, harnessing the true potential of your licenses. We guide you in optimizing your workspace and extracting maximum value from the tools at your disposal.
Arrange your free consultation
1. Reach Out
Connect with us and share your current challenges.
2. Assessment
We’ll delve into your existing systems and craft a strategic plan.
3.Action Begins
Our proactive measures identify and intercept threats preemptively, averting potential disruptions.
Pricing –Â Depending on your requirements we will tailor make a quote for you. This can be done over a quick 10-15 minute phonecall or via whatsapp or email. Get started below.